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Hilti Malaysia

HIlti Malaysia

Hilti provides worldwide leading-edge technology to the international construction professionals. Hilti products, systems and services offer innovative solutions with outstanding added value to customers in the construction and building maintenance industries. The headquarters of the Hilti Group are in Schaan in the Principality of Liechtenstein.

At Hilti Malaysia, we employ a team of 130 highly trained people to understand your needs first-hand. A wide range of innovative products are offered to the market such as power tools like rotary hammers, combihammers and breakers, diamond coring machines, measuring tools, mechanical and chemical anchors, cordless drilling machines, firestop and many more. You name it, we have it. And even if we don’t, our professional engineers are always ready to customize a solution for your construction needs. Download our product catalogue to know more.

We began our operations in 1988 and today, our head office is located in Oasis Damansara, Petaling Jaya. 7 Hilti Centers are set up around Malaysia for your convenience. Professional up-front advice and tool repair service is just a stone’s throw away. Contact us for more information.

Hilti (Malaysia) Sdn. Bhd.

  • F-5-A, Sime Darby Brunsfield Tower, No. 2, Jalan PJU 1A/7A, Oasis Square, Oasis Damansara, 47301 Petaling Jaya, Selangor, Malaysia.

    Email Us 1800 880 985



Personalized services that ease your work

At Hilti, we provide you a full range of services, from Hilti Lifetime Service to tool repair, logistic and engineering, we are dedicated to ensure you a higher productivity and greater safety at work, and to help you maximise your daily business.

Hilti Lifetime Service

Hilti tools are built to last. But even if a defect occurs, Hilti will take care of it quickly and professionally, completely free of charge for up to 2 years from the date of purchase. After that we put a limit on what a repair can cost – for as long as you keep on using your Hilti tool.

We even give you a lifetime manufacturer’s warranty against manufacturing defects. That’s not just reassuring to know, it’s unique in the power tools business.

No repair costs whatsoever for up to 2 years from date of purchase!

  • Pick-up – just give us a call.
  • Faulty parts and parts subject to wear and tear.
  • Servicing when indicated by the service indicator on the tool.
  • Functional check, adjustment and safety check.

Hilti sets a repair cost limit – for the entire life of the products!

  • After reaching the end of no cost period, you pay a maximum of 30% of the corresponding new tool's list price in the event of a repair.
  • Should the cost of the repair remain below this limit you pay only the actual cost - over the entire life of your Hilti tool.

Hilti repairs or replaces, free of charge and over the entire life of the product, all tools that suffer break-downs as a result of:

  • Faulty materials
  • Manufacturing defects


Do you know that most of the time, a repair is delayed because of waiting for confirmation of quotation!

At Hilti Malaysia, we have upgraded our repair service to a whole new level.

Starting from October 2017, all faulty tools will be repaired and sent back to you in 3 working days. If it takes more than 3 working days, your repair will be totally FREE OF CHARGE.

Here’s how it works:

1. Sign on with Hilti’s Pre-Approval program to enjoy 3-Days-or-Free repair.

2. Receive professional advice from our technicians on your tools’ assessment (whether to repair or not)

3. Repair cost for each tool will not exceed the maximum Repair Cost Limit (RCL).


1. 3-Days-or-Free repair service is only applicable in Klang Valley only.

2. 5-Days-or-Free repair service is applicable in Penang, Prai, Ipoh, Melaka
and Johor Bahru only.

Engineering and Technical Support

Hilti Malaysia Engineering and Technical Support

We are here to support and to make your every project successful.

Project tendering, planning and support

Our experienced technical staff gives you support that ensures things are done right the first time. We can help with bidding, norm and non-norm specification and provide individualized catalogues. Plans, material lists, calculations and drawings for larger projects are part of the package.

On-site technical consulting
Our engineers and technicians provide on-site support at any location. We offer consulting service for architects, planners, engineers and construction professionals on specific application needs. Training and certification are also part of the service.

Product customization
We offer pre-assembly of parts and make product kits or packages and customized items available to help increase the efficiency of your projects.

Technical software and documents

Our innovative and practical software solutions are available to support you in your daily work and cover everything from anchor design and selection to installation concepts. Technical documents such as approvals, test certificates and technical data sheets can be viewed and downloaded at below.

Hilti Repair Service

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A repair service that goes beyond just fixing tools.

Outstanding service and quality

  • Trained Hilti technicians
  • State of the art repair facilities for a seamless repair process
  • Functional checks, adjustments and safety checks
  • Old tool trade-in and recycling according to WEEE standards

Industry leading speed

  • Eliminate repair quotes through upfront advice and repair cost limit

Calibration included

  • Calibration of your measuring tools free of charge under Hilti Lifetime Service
  • Regular checks ensure your measuring tools continue to operate reliably and in accordance with applicable standards and statutory requirements
  • Calibration certificate issued to confirm the tool meets specifications
  • Sticker to record date of last calibration

Hilti Logistics Service

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You order it, we deliver it
All standard orders are delivered next day or on the day of your choice.

Logistics support
Hilti logistics support ensures that you receive the right product, at the right place, at the right time. Our logistics co-ordinators plan the delivery and organise the distribution centrally. Therefore you do not have to worry about getting your products delivered, you can focus on getting the job done.

Quick and special delivery
If you require a same day delivery or want us to deliver at a given time to a specific job site, please contact our Customer Services Advisors for more details at 1800 880 985.

Technical Download

Contact Us

Hilti Center




Business Hour


Petaling Jaya


21, Jalan PJS 11/14,
Bandar Sunway,
46150 Petaling Jaya,

Monday - Friday
08:00 am - 05:00 pm
Close on Saturday, Sunday and Public Holiday

George Town


Lot 19, Ground Floor,
Lebuh Sungai Pinang 5,
11600 George Town,

Monday - Friday
08:00 am - 05:00 pm
Close on Saturday, Sunday and Public Holiday


Johor Bahru


27, Jalan Molek 2/1,
Taman Molek,
81100 Johor Bahru,

Monday - Friday
08:00 am - 05:00 pm
Close on Saturday, Sunday and Public Holiday


Kota Kinabalu


Lot 23, Ground Floor (DBKK shop no: 28-0),
Block D, Iramanis Center,
Ruang Iramanis, Jalan Lintas,
88450 Kota Kinabalu,

Monday - Friday
08:00 am - 05:00 pm
Close on Saturday, Sunday and Public Holiday




Lot 12375, Block 16,
Jalan Datuk Tawi Sli,
93250 Kuching,

Monday - Friday
08:00 am - 05:00 pm
Close on Saturday, Sunday and Public Holiday


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