Hilti Philippines

Technical Download

Services

The best products come with the best services.

We offer a full range of services to ensure higher productivity and greater safety to help our customers maximise their business.

Hilti Lifetime Services

Hilti tools are built to last. But even if a defect occurs, Hilti will take care of it quickly and professionally, completely free of charge for up to 2 years from the date of purchase. After that we put a limit on what a repair can cost – for as long as you keep on using your Hilti tool.

We even give you a lifetime manufacturer’s warranty against manufacturing defects. That’s not just reassuring to know, it’s unique in the power tools business.

No repair costs whatsoever for up to 2 year* from date of purchase!

This includes: 

  • Pick-up – just give us a call.
  • Labour costs.
  • Faulty parts and parts subject to wear and tear.
  • Servicing when indicated by the service indicator on the tool.
  • Functional check, adjustment and safety check.
  • Li-ion batteries & chargers

After this, Hilti sets a repair cost limit – for the entire life of the product!

  • Should the cost of the repair remain below this limit, you pay only the actual cost.
  • Quality guaranteed: For 1 month after every repair, you benefit from the same free-of-charge service, you would have with a new product.

Hilti repairs or replaces, free of charge and over the entire life of the product, all tools that suffer break-downs as a result of:

  • Faulty materials
  • Manufacturing defects.

Engineering and Technical Support

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Helps make every project a success. 

Project tendering, planning and support 
Our experienced technical staff gives you support that ensures things are done right the first time. We can help with bidding, norm and non-norm specification and provide individualized catalogs. Plans, materials lists, calculations and drawings for larger projects are part of the package. Hilti project managers assist by coordinating logistics services and technical support for defined projects. 

On-site technical consulting
Our engineers and technicians provide on-site support at any location. They offer a consulting service for architects, planners, engineers and construction professionals on specific application needs. Training and certification are also part of the service. 

Product customization 
We offer pre-assembly of parts and make product kits or packages and customized items available to help increase the efficiency of your projects. 

Technical software and documents 

Our innovative and practical software solutions are available to support you in your daily work and cover everything from anchor design and selection to installation concepts. Technical documents such as approvals, test certificates and technical data sheets can be viewed and downloaded from Hilti Online –www.hilti.com.ph

Hilti Repair Services

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A repair service that goes beyond just fixing tools. 

Outstanding service and quality

  • Trained Hilti technicians
  • State of the art repair facilities for a seamless repair process
  • Functional checks, adjustments and safety checks
  • Old tool trade-in and recycling according to WEEE standards


Industry leading speed

  • Elimate repair quotes through upfront advice and repair cost limit


Calibration included

  • Calibration of your measuring tools free of charge under Hilti Lifetime Service
  • Regular checks ensure your measuring tools continue to operate reliably and in accordance with applicable standards and statutory requirements
  • Calibration certificate issued to confirm the tool meets specifications
  • Sticker to record date of last calibration

Hilti Logistics Services

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You order it – we deliver it using the latest technology. 
All standard orders are delivered next day or on the day of your choice. 

 

Logistics Support 
Hilti logistics support ensures that you receive the right product, at the right place, at the right time. Our logistics co-ordinators plan the delivery and organise the distribution centrally. Therefore you do not have to worry about getting your products delivered, you can focus on getting the job done. 

 

Quick and Special Delivery 
If you require a same day delivery or want us to deliver at a given time to a specific job site, just call our Customer Services Advisors for more details at +632 7847100

Contact Us

Hilti Center Addresses

Location  Region  Address  ZIP Code  Opening hours  Telephone
 Davao City  Mindanao  164 R.Castillo St.
 Agdao
 8000, Davao City
 Mindanao
 customerservice.ph@hilti.com
 8000  Monday - Friday: 8:00 a.m. - 5:00 p.m.
 Saturday: 8:00 a.m. - 12:00 p.m.
 Sunday closed
 082 234 5755 to 56
 Cebu City  Visayas  98 M. Velez St.
 Guadalupe
 6000, Cebu City
 Visayas
 customerservice.ph@hilti.com
 6000  Monday - Friday: 8:00 a.m. - 5:00 p.m.
 Saturday: 8:00 a.m. - 12:00 p.m.
 Sunday closed
 032 255 0850
 Makati City  Metro Manila  2256 Pasong Tamo Extension
 Edsa, Brgy. Magallanes
 1224, Makati City
 Metro Manila
 customerservice.ph@hilti.com
 1224  Monday - Friday: 8:00 a.m. - 5:00 p.m.
 Saturday: 8:00 a.m. - 12:00 p.m.
 Sunday closed
 02 784 7100
 Quezon City  Metro Manila  59 West Avenue corner Cavite Street
 West Triangle
 1104 Quezon City
 Metro Manila
 customerservice.ph@hilti.com
1104  Monday - Friday: 8:00 a.m. - 5:00 p.m.
 Saturday: 8:00 a.m. - 12:00 p.m.
 Sunday closed
 02 784 7100

Careers

Careers and job offers information

Discover a global company where you can develop your full potential. Hilti is different. There are many reasons for you to join our team:

  • We fulfill our brand promise: "Hilti. Outperform. Outlast."
  • Team members are at the core of Hilti success. That's why we continuously invest in their development.
  • We live our corporate values: integrity, courage, teamwork and commitment.
  • Hilti is a family-owned company that stands for sustainable, profitable growth. Hilti is regularly rated among the "Best Employers" worldwide.
  • We deliver exceptional rewards that attract, motivate and retain talented people who drive profitable growth.

CONTACT US
CONTACT US