Services Description and Services Specific Terms of Hilti Firestop Selector

1.1. The Services will be made available by Hilti to the Customer pursuant to the Software and Services Agreement and the respective Order Form (together referred to as the “Agreement”). The Service consists of (i) the Software and (ii) the Customer Support as described in the Agreement.

1.2. Free of Charge Services. The Software consists of the following Free of Charge modules:

1.2.1. Web application:

a) Hilti Firestop Selector with standard functionalities for Hilti firestop products:

a. Selection
    i. Determine applicable listed approvals and typicals
   ii. Approvals can be located using direct, guided, or advanced search
  iii. Firestop Selector results will include products and approvals available based on country and region

b. Project Management
    i. Create/select/rename/delete a project
   ii. Search for projects
  iii. View the projects on landing page
  iv. Sort projects by most recent or alphabetically (A to Z or Z to A)

c. Collaboration
    i. Share project with project team members (pre-requisite: Hilti online registration)
   ii. Manage access rights on project and document level (3 types of access rights: viewer, editor and owner)
  iii. Communication possibilities within the project teams 
  iv. Notifications for new projects shared with user

d. Document management/File sharing
    i. Upload project relevant information
   ii. Create multiple sub-folders to structure the documents in a project
  iii. Share project relevant information with selected users
  iv. Search for documents
   v. Versioning of documents
  vi. Add comments to documents

e. Bill of material
    i. Export bill of material in .xlsx or .pdf format
   ii. Link to cart on Hilti online

b) Submittal Generator/Report Builder

a. Generation of a project report including relevant approvals and product information
    i.     Inclusion of a generic and custom cover letter as part of project report
   ii.     Sharing of project report with others
  iii.     Export project report in .pdf format

c) Bill of Material

a. Bill of material
    i. Export bill of material in .xlsx or .pdf format
   ii. Link to cart on Hilti online

d) User Settings

a. Change language to one of the available languages (Dutch, English, French, German Italian, Polish, Finnish)
   i. Change to local currency (CHF, EUR, USD)
  ii. Select default country

1.2.2. Mobile application:

a) Hilti Firestop Selector provides the following features

a. Selection
    i. Determine applicable listed approvals and typicals
   ii. Approvals can be located using direct or guided search
  iii. Firestop Selector results will include products and approvals available based on country and region

b. Project Management
    i. Select a project
   ii. Search for projects
  iii. View the projects on landing page
  iv. Sort projects by most recent or alphabetically (A to Z or Z to A)

c. Document management
    i. Search for documents
        i. Select Hilti product item numbers available in selected regions
       ii. Get notification for non-Hilti items

a. Mortar volume calculation
b. Bill of Materials
    a. Compile Bill of Materials
    b. Export Bill of Materials in.xlsx format/ directly to the Hilti Online shopping basket
    c. Online calculation file handling
        i. Create/ Archive/ Delete project folder structure
       ii. Import calculation files
    d. File sharing
        i. Share project folders with different stakeholders

2.1. Software Access

Service Provider shall provide access to the Software within 2 days upon the Effective Date.  

2.2. Authorized Users and Rights Granted. Authorized Users shall be Customer`s employees and Customer`s suppliers and/or customers.

To be able to implement, use and operate the Services, the Customer must ensure that Customer’s systems, networks and/or devices meet the following System Requirements:

• Computer which allows to access internet via web browser
• Internet speed minimum 1 MB/s per user and at the same time per session
• Latest available version of web browser
  

When using the Services, the Customer must fully comply with the following Usage Restrictions and is solely responsible to implement the required mitigation steps using its best efforts to avoid any potential incorrect usage: 

• Generally applicable for all Services: Any and all information and data contained in the Services concern solely the use of Hilti products and are based on the principles, formulas and security regulations in accordance with Hilti's technical directions and operating, mounting and assembly instructions, etc., that must strictly complied with. The Hilti product portfolio to be used in connection with the Services may vary from country to country. The results of the selections carried out by means of the Services are based essentially on the data Customer puts in. Therefore, Customer bears the sole responsibility for the absence of errors, the completeness and the relevance of the data to be put in by Customer. Moreover, Customer bears sole responsibility for having the results of the selection checked and cleared by an expert, particularly with regard to compliance with applicable norms and permits, prior to using them for Customer`s specific facility. The Software serves only as an aid to interpret norms and permits without any guarantee as to the absence of errors, the correctness and the relevance of the results or suitability for a specific application. Customer must take all necessary and reasonable steps to prevent or limit damage caused by the Services. All selection results are recommendations and need to be confirmed with a professional designer, engineer and/or architect to ensure that the selection results are suitable and adequate for Customer`s specific jurisdiction and project requirements.
  

5.1. Processing Details. The details of processing are:

a) The following categories of data subjects are being processed while offering the Services:

b) The following categories of personal data are being processed by Processor on behalf of Controller while offering the Services:

c) Special categories of personal data

The Services are not intended to process special categories of personal data.

d) Subject-matter of the processing

5.2. Subprocessors. The Subprocessors engaged with the Service Provider are:

Subprocessors for all customers:

Subprocessors for customers in the respective countries: