Services Description and Services Specific Terms of PROFIS Engineering

1.1. The Services will be made available by Hilti to the Customer pursuant to the Software and Services Agreement and the respective Order Form (together referred to as the “Agreement”). The Service consists of (i) the Software and (ii) the Customer Support as described in the Agreement.

1.2. Free of Charge Services. The Software consists of the following Free of Charge modules:

1.2.1. Web application:

a) PROFIS Engineering with its standard functionalities for Hilti anchors, post-installed rebar, shear dowels and cast in place anchors:

   a. Calculation
       i. Create/ save/ edit calculation files
      ii. Calculate Hilti anchors, post-installed rebar, shear dowels, and Cast in place anchors
   b. Output generation
       i. Generate PDF report
   c. Online calculation file handling 
      i. Create/ Archive/ Delete project folder structure
      ii. Import calculation files
     iii. Create/ save/ edit calculation files
      iv. Create/ save/ edit calculation templates
       v. Create/ save/ edit report templates
   d. File sharing
       i. Share project folders with different stakeholders.

b) Hilti Quantity Calculator 
   a. Item number identification
       i. Select Hilti product item numbers available in selected regions
      ii. Get notification for non-Hilti items 
   b. Mortar volume calculation
   c. Bill of Materials
      i. Compile Bill of Materials
      ii. Export Bill of Materials in.xlsx format/ directly to the Hilti Online shopping basket 
   d. Online calculation file handling
       i. Create/ Archive/ Delete project folder structure
      ii. Import calculation files
   e. File sharing
       i. Share project folders with different stakeholders.

1.2.2. Mobile application:  

a) Hilti Installation Advisor provides the following features 
   a. Online calculation file handling
       i. Create/ Archive/ Delete project folder structure 
      ii. Import calculation files 
   b. File sharing
      i. Sync shared project folders 
   c. Anchor layout image 
   d. Instructions for Us.

1.3. The Software, being subject to remuneration (“PROFIS ENGINEERING PREMIUM”), consists of:  

1.3.1. Web application: 

a) PROFIS Engineering provides the following key features: 
   a. Calculation
       i. Create/ save/ edit calculation files 
      ii. Calculate Hilti anchors, cast in place anchors, steel baseplate, welds, stiffeners, handrails and further elements that may be made available by Service Provider. 
     iii. Multiple load combination and excel export 
   b. Output generation 
       i. Generate PDF report  
      ii. Generate BIM/ CAD models of calculated connection elements 
   c. Online calculation file handling 
       i. Create/ Archive/ Delete project folder structure 
      ii. Import calculation files 
     iii. Create/ save/ edit calculation files 
      iv. Create/ save/ edit calculation templates 
       v. Create/ save/ edit report templates 
   d. File sharing 
       i. Share project folders with different stakeholders 
   e. Interfaces to other software through API sharing
b) Hilti Quantity Calculator provides the following key features: 
   a. Item number identification 
       i. Select Hilti product item numbers available in selected regions 
      ii. Get notification for non-Hilti items 
   b. Mortar volume calculation 
   c. Bill of Materials
      a. Compile Bill of Materials 
      b. Export Bill of Materials in.xlsx format/ directly to the Hilti Online shopping basket  
   d. Online calculation file handling 
       i. Create/ Archive/ Delete project folder structure 
      ii. Import calculation files 
   e. File sharing 
       i. Share project folders with different stakeholders

1.3.2. Mobile application:  

a) The Hilti Installation Advisor provides the following key features 
   a. Online calculation file handling 
       i. Create/ Archive/ Delete project folder structure 
      ii. Import calculation files 
   b. File sharing 
       i. Sync shared project folders 
   c. Anchor layout image 
   d. Instructions for Us 

2.1. Software Access
Service Provider shall provide access to the Software within 2 days upon the Effective Date.

2.2. Authorized Users and Rights Granted. Authorized Users shall be Customer`s employees and Customer`s suppliers and/or customers.

2.3.  Extraction Period. Upon the end of the Term or Renewal Term (as applicable) Customer shall be able to extract Customer Data for 10 days thereafter (“Extraction Period”)

To be able to implement, use and operate the Services, the Customer must ensure that Customer’s systems, networks and/or devices meet the following System Requirements: 

• Computer which allows to access internet via web browser 
  
• Internet speed minimum 1 MB/s per user and at the same time per session 
  
• Latest available version of web browser 
  

All System Requirements are subject to change at the discretion of Service Provider due to changes in system setup, design and functionality. Updated System Requirements will be communicated and reflected herein from time to time. 

When using the Services, the Customer must fully comply with the following Usage Restrictions and is solely responsible to implement the required mitigation steps using its best efforts to avoid any potential incorrect usage:

Generally applicable for all Services

Any and all information and data contained in the Services concern solely the use of Hilti products and are based on the principles, formulas and security regulations in accordance with Hilti's technical directions and operating, mounting and assembly instructions, etc., that must strictly complied with. The Hilti product portfolio to be used in connection with the Services may vary from country to country. All figures contained in the Services are average figures, and therefore, use-specific tests are to be conducted prior to using the relevant Hilti product. The results of the calculations carried out by means of the Services are based essentially on the data Customer puts in. Therefore, Customer bears the sole responsibility for the absence of errors, the completeness and the relevance of the data to be put in by Customer. Moreover, Customer bears sole responsibility for having the results of the calculation checked and cleared by an expert, particularly with regard to compliance with applicable norms and permits, prior to using them for Customer`s specific facility. The Software serves only as an aid to interpret norms and permits without any guarantee as to the absence of errors, the correctness and the relevance of the results or suitability for a specific application. Customer must take all necessary and reasonable steps to prevent or limit damage caused by the Services. All calculation results and designs are recommendations and need to be confirmed with a professional designer and/or structural engineers to ensure that the calculation results and designs are suitable and adequate for Customer`s specific jurisdiction and project requirements.

Furthermore, the section “WARNINGS” in each of the reports being generated with the Services form an integral part of the calculation assumption. Customer needs to comply with those to the strictest and needs to ensure that they are being reviewed by an appropriate expert prior to their use.

PROFIS Engineering – Web Application

• Concrete module
• Load re-distributions on the anchors due to elastic deformations of the anchor plate are not considered. The anchor plate is assumed to be sufficiently stiff, in order not to be deformed when subjected to the loading. Input data and results must be checked for agreement with the existing conditions and for plausibility.
• In general, the conditions given in ETAG 001, Annex C, section 4.2.2.1 and 4.2.2.3 b) are not fulfilled because the diameter of the clearance hole in the fixture acc. to Annex 3, Table 3 is greater than the values given in Annex C, Table 4.1 for the corresponding diameter of the anchor. Therefore the design resistance for anchor groups is limited to twice the steel resistance in accordance with the approval.
• Checking the transfer of loads into the base material is required in accordance with ETAG 001, Annex C(2010) Section 7. The software considers that the grout is installed under the baseplate without creating air voids and before application of the loads.
• The design is only valid if the clearance hole in the fixture is not larger than the value given in Table 4.1 of ETAG 001, Annex C. For larger diameters of the clearance hole see Chapter 1.1. of ETAG 001, Annex C.
• The accessory list in this report is for the information of the user only. In any case, the instructions for use provided with the product have to be followed to ensure a proper installation.

• Masonry module
• Load re-distributions on the anchors due to elastic deformations of the anchor plate are not considered. The anchor plate is assumed to be sufficiently stiff, in order not to be deformed when subjected to the loading. Input data and results must be checked for agreement with the existing conditions and for plausibility.
• Only the local load transfer from the anchor(s) to the wall is considered, a further load transfer in the wall is not covered by PROFIS Engineering.
• Wall is assumed as being perfectly aligned vertically – checking required! Noncompliance can lead to significantly different distribution of forces and higher tension loads than those calculated by PROFIS Engineering. Masonry wall must not have any damages (neither visible nor not visible). While installation, the positioning of the anchors needs to be maintained as in the design phase i.e. either relative to the brick or relative to the mortar joints.
• The effect of the joints on the compressive stress distribution on the plate / bricks was not taken into consideration.
• If no significant resistance is felt over the entire depth of the hole when drilling (e.g. in unfilled butt joints), the anchor should not be set at this position or the area should be assessed and reinforced. Hilti recommends the anchoring in masonry always with sieve sleeve. Anchors can only be installed without sieve sleeves in solid bricks when it is guaranteed that it has not any hole or void.
• The accessories and installation remarks listed on this report are for the information of the user only. In any case, the instructions for use provided with the product have to be followed to ensure a proper installation.
• The compliance with current standards (e.g. ETAG 029) is the responsibility of the user.
• Drilling method (hammer, rotary) to be in accordance with the approval!
• Masonry needs to be built in a regular way in accordance with state-of the art guidelines!
• Please note that, for ETA approved masonry units, the resistance and parameters are only valid for that particular brick (hollow/solid) or for bricks of the same base material with larger size and larger compressive strength (solid), according to ETAG 029.

• Handrail module
• Height of handrail needs to be checked against your regulations.
• Design refers to EN 1991-1-4 windloads and Eurocode 1 - basics for planning of structural framework, as per as the local regulations such as German guideline for steel companies (Bundesverband Metall), ETB guideline for safe constructions for fall protection and EC3 for design of the handrail member.
• Calculation will be done for a middle post of a multi span system.
• The user is responsible to check the result of the design including load combinations.
• According to DIN 1055-4 7.1 (3) no combination of wind and horizontal loads need to be considered in case of no emergency exit or escape route.
• Tension displacements are valid with half of the required installation torque moment for uncracked concrete! Shear displacements are valid without friction between the concrete and the baseplate! The gap due to the drilled hole and clearance hole tolerances are not included in this calculation.
• The acceptable anchor displacements depend on the fastened construction and must be defined by the designer.
• The anchor design methods in PROFIS Engineering require rigid anchor plates per current regulations (ETAG 001/Annex C, EOTA TR029, etc.). This means load re-distribution on the anchors due to elastic deformations of the anchor plate are not considered - the anchor plate is assumed to be sufficiently stiff, in order not to be deformed when subjected to the design loading. PROFIS Engineering calculates the minimum required anchor plate thickness with FEM to limit the stress of the anchor plate based on the assumptions explained above. The proof if the rigid base plate assumption is valid is not carried out by PROFIS Engineering. Input data and results must be checked for agreement with the existing conditions and for plausibility.
• In general, the conditions given in ETAG 001, Annex C, section 4.2.2.1 and 4.2.2.3 b) are not fulfilled because the diameter of the clearance hole in the fixture acc. to Annex 3, Table 3 is greater than the values given in Annex C, Table 4.1 for the corresponding diameter of the anchor. Therefore the design resistance for anchor groups is limited to twice the steel resistance in accordance with the approval.
• Checking the transfer of loads into the base material is required in accordance with ETAG 001, Annex C(2010)section 7! The software considers that the grout is installed under the baseplate without creating air voids and before application of the loads.
• The design is only valid if the clearance hole in the fixture is not larger than the value given in Table 4.1 of ETAG 001, Annex C! For larger diameters of the clearance hole see Chapter 1.1. of ETAG 001, Annex C!
• The accessory list in this report is for the information of the user only. In any case, the instructions for use provided with the product have to be followed to ensure a proper installation
• For the user input and the handrail load combinations a baseplate stress check is performed (based on the results of a FE calculation). This stress check contains normal stresses resulting from bending moments in two directions. The user is responsible to select a baseplate thickness that meets the requirement per guideline for a rigid baseplate (to ensure that the assumed load distribution is correct). A detailed description can be found in Mallée, R.; Riemann, H. (1990): Ankerplattenbefestigungen mit Hinterschnittdübeln
• Simplified weld design according to EN 1993-1-8: 2010-12 section 4.5.3.3. Standard steel design is according to EN 1993-1-1 - von Mises stress simplified. Assumption: Loading of the weld is the maximum "von Mises stress" the profile can bear; since shear stress as tripled in von Mises compared to simplified weld design this approach is on the safe side
• If profile is closed, only one side fillet weld is used. If profile is open, weld size a can be reduced by factor of 2 (because it's on both sides)

• Advance Baseplate Design
• Realistic baseplate/ stresses/ strains/ deformation/ design proofs as per EN1993
• Design of weld as per  EN1993-1-8
• Design of stiffeners as per EN1993
• Concrete bearing capacity check as per EN1992
• Anchor design as per ETAG/ TR 029
• Anchor stiffness data is based on extensive tests conducted by Hilti and Hilti engineering judgement
• By using the realistic calculation functionality of PROFIS Engineering you may act outside the applicable design codes and your specified base plate may not behave rigidly. Please, have the results validated by a professional designer and/or structural engineer to ensure suitability and adequacy for your specific jurisdiction and project requirements.
• Calculation is using Finite Element Model (FEM). It’s the user’s responsibility to make sure the input parameters (FEM mesh size, material, etc.as well as the output is checked for plausibility and accuracy.
  
  
• Concrete to concrete modules
• Calculations of post-installed rebar drilling length in connections between concrete cast at different times
• Calculations of post-installed shear dowels in connections between concrete cast at different times
• Design of post-installed rebar per regulations: ACI 318-11, ACI 318-14, ACI 318-19, CSA A23.3-14, CSA A23.3-19, EN1992-1-1 and EOTA TR069
• Concrete interface shear verifications per regulations: ACI 318-11, ACI 318-14, ACI 318-19, CSA A23.3-14, CSA A23.3-19, EN1992-1-1, EOTA TR066
• Option to calculate de sign according to Engineering Judgements and Hilti Design methods
• The load distribution from the cross section to the steel is based on linear strains assumption
• This design exclusively considers the local load transfer from the post-installed tensile reinforcement at the intersection between new and existing concrete. The joint surfaces for concreting must be roughened to at least such an extent that aggregates protrude.
• Adequate transverse reinforcement should be provided in the anchorage/splice area in the cases required by the code.

PROFIS Engineering – Desktop Application

• Concrete module
• Load re-distributions on the anchors due to elastic deformations of the anchor plate are not considered. The anchor plate is assumed to be sufficiently stiff, in order not to be deformed when subjected to the loading. Input data and results must be checked for agreement with the existing conditions and for plausibility.
• In general, the conditions given in ETAG 001, Annex C, section 4.2.2.1 and 4.2.2.3 b) are not fulfilled because the diameter of the clearance hole in the fixture acc. to Annex 3, Table 3 is greater than the values given in Annex C, Table 4.1 for the corresponding diameter of the anchor. Therefore the design resistance for anchor groups is limited to twice the steel resistance in accordance with the approval.
• Checking the transfer of loads into the base material is required in accordance with ETAG 001, Annex C(2010)Section 7. The software considers that the grout is installed under the baseplate without creating air voids and before application of the loads.
• The design is only valid if the clearance hole in the fixture is not larger than the value given in Table 4.1 of ETAG 001, Annex C. For larger diameters of the clearance hole see Chapter 1.1. of ETAG 001, Annex C.
• The accessory list in this report is for the information of the user only. In any case, the instructions for use provided with the product have to be followed to ensure a proper installation.

• Masonry module
• Load re-distributions on the anchors due to elastic deformations of the anchor plate are not considered. The anchor plate is assumed to be sufficiently stiff, in order not to be deformed when subjected to the loading. Input data and results must be checked for agreement with the existing conditions and for plausibility.
• Only the local load transfer from the anchor(s) to the wall is considered, a further load transfer in the wall is not covered by PROFIS Engineering.
• Wall is assumed as being perfectly aligned vertically – checking required! Noncompliance can lead to significantly different distribution of forces and higher tension loads than those calculated by PROFIS Engineering. Masonry wall must not have any damages (neither visible nor not visible). While installation, the positioning of the anchors needs to be maintained as in the design phase i.e. either relative to the brick or relative to the mortar joints.
• The effect of the joints on the compressive stress distribution on the plate / bricks was not taken into consideration.
• If no significant resistance is felt over the entire depth of the hole when drilling (e.g. in unfilled butt joints), the anchor should not be set at this position or the area should be assessed and reinforced. Hilti recommends the anchoring in masonry always with sieve sleeve. Anchors can only be installed without sieve sleeves in solid bricks when it is guaranteed that it has not any hole or void.
• The accessories and installation remarks listed on this report are for the information of the user only. In any case, the instructions for use provided with the product have to be followed to ensure a proper installation.
• The compliance with current standards (e.g. ETAG 029) is the responsibility of the user.
• Drilling method (hammer, rotary) to be in accordance with the approval!
• Masonry needs to be built in a regular way in accordance with state-of the art guidelines!
• Please note that, for ETA approved masonry units, the resistance and parameters are only valid for that particular brick (hollow/solid) or for bricks of the same base material with larger size and larger compressive strength (solid), according to ETAG 029.

• Handrail module
• Height of handrail needs to be checked against your regulations.
• Design refers to EN 1991-1-4 windloads and Eurocode 1 - basics for planning of structural framework, as per as the local regulations such as German guideline for steel companies (Bundesverband Metall), ETB guideline for safe constructions for fall protection and EC3 for design of the handrail member.
• Calculation will be done for a middle post of a multi span system.
• The user is responsible to check the result of the design including load combinations.
• According to DIN 1055-4 7.1 (3) no combination of wind and horizontal loads need to be considered in case of no emergency exit or escape route.
• Tension displacements are valid with half of the required installation torque moment for uncracked concrete! Shear displacements are valid without friction between the concrete and the baseplate! The gap due to the drilled hole and clearance hole tolerances are not included in this calculation.
• The acceptable anchor displacements depend on the fastened construction and must be defined by the designer.
• The anchor design methods in PROFIS Engineering require rigid anchor plates per current regulations (ETAG 001/Annex C, EOTA TR029, etc.). This means load re-distribution on the anchors due to elastic deformations of the anchor plate are not considered - the anchor plate is assumed to be sufficiently stiff, in order not to be deformed when subjected to the design loading. PROFIS Engineering calculates the minimum required anchor plate thickness with FEM to limit the stress of the anchor plate based on the assumptions explained above. The proof if the rigid base plate assumption is valid is not carried out by PROFIS Engineering. Input data and results must be checked for agreement with the existing conditions and for plausibility.
• In general, the conditions given in ETAG 001, Annex C, section 4.2.2.1 and 4.2.2.3 b) are not fulfilled because the diameter of the clearance hole in the fixture acc. to Annex 3, Table 3 is greater than the values given in Annex C, Table 4.1 for the corresponding diameter of the anchor. Therefore the design resistance for anchor groups is limited to twice the steel resistance in accordance with the approval.
• Checking the transfer of loads into the base material is required in accordance with ETAG 001, Annex C(2010)section 7! The software considers that the grout is installed under the baseplate without creating air voids and before application of the loads.
• The design is only valid if the clearance hole in the fixture is not larger than the value given in Table 4.1 of ETAG 001, Annex C! For larger diameters of the clearance hole see Chapter 1.1. of ETAG 001, Annex C!
• The accessory list in this report is for the information of the user only. In any case, the instructions for use provided with the product have to be followed to ensure a proper installation
• For the user input and the handrail load combinations a baseplate stress check is performed (based on the results of a FE calculation). This stress check contains normal stresses resulting from bending moments in two directions. The user is responsible to select a baseplate thickness that meets the requirement per guideline for a rigid baseplate (to ensure that the assumed load distribution is correct). A detailed description can be found in Mallée, R.; Riemann, H. (1990): Ankerplattenbefestigungen mit Hinterschnittdübeln
• Simplified weld design according to EN 1993-1-8: 2010-12 section 4.5.3.3. Standard steel design is according to EN 1993-1-1 - von Mises stress simplified. Assumption: Loading of the weld is the maximum "von Mises stress" the profile can bear; since shear stress as tripled in von Mises compared to simplified weld design this approach is on the safe side
• If profile is closed, only one side fillet weld is used. If profile is open, weld size a can be reduced by factor of 2 (because it's on both sides).

Hilti Quantity Calculator – Web Application
Item number identification, Mortar volume calculation, Bill of Materials :

• Data received from PROFIS Engineering files or directly imported files in the application may contain items that are not part of the Hilti portfolio. These items are also essential for the jobsite. Thus, the user must make special attempts (outside the application) to procure these items.
• The responsibility for choosing the right “working conditions” (that influences the mortar volume calculated) lies solely with the user.
• The user is responsible to cross check the quantities transferred automatically from the application to the Hilti Online shopping basket.

Hilti Installation Advisor – Mobile Application
Anchor layout image & Instructions for Use:

• The responsibility for matching the baseplate with the anchors lies solely with the user. The picture in the app is intended to serve as a hint to the user for the same. However, the user must cross-check with the reports to ensure correct interpretations.
• The user is responsible to accurately interpret and follow the instructions for use shown in the app. If there are special comments by the Structural Engineer in the report, they supersede the instructions in the app.
  

6.1. The Professional Services as set forth below are generally available for and or related to the Services, where their actual availability and offering may depend from country to country. These Professional Services will only be performed by Hilti, provided that Customer has ordered them explicitly: 

6.1.1. Engineering Training Package

• Access to Hilti Academy with engineering e-learnings for all Free of Charge Services subscribed users.
• Voucher for an on-premise Software training for every subscribed PROFIS ENGINEERING PREMIUM user. The voucher needs to be consumed within 12 months after its date of issuance and is only valid for a maximum number of eight (8) training participants.

IDEA StatiCa Checkbot can be used to import and synchronize connections and members with various structural design softwares. Checkbot connects seamlessly with PROFIS Engineering, allowing the design of steel-to-concrete connections of a structure in Checkbot to be done with PROFIS Engineering.