Services Description and Services Specific Terms of Hilti Concrete Sensors

1.1. The Services will be made available by Hilti to the Customer pursuant to the Software and Services Agreement and the respective Order Form (together referred to as the “Agreement”). The Service consists of (i) the Software and (ii) the Customer Support as described in the Agreement.

1.1. Free of Charge Services. The Software consists of the following Free of Charge modules:

a) Temperature and humidity data
b) Concrete strength calculation
c) Concrete strength prediction

1.1.1. Mobile application

a) Temperature and humidity data
b) Concrete strength calculation

2.1. Authorized Users and Rights Granted. Authorized Users shall be 

☐ Customer`s employees
☐ Customer`s employees and Customer affiliates` employees
☒ Customer`s employees and Customer`s suppliers and/or customers

To be able to implement, use and operate the Services, the Customer must ensure that the Customer’s systems, networks and/or devices meet the following System Requirements:

• Android 5.0 and above
• IOS 12 and above
• Desktop application: Any modern Web browser

All System Requirements are subject to change at the discretion of Service Provider due to changes in system setup, design and functionality. Updated System Requirements will be communicated and reflected herein from time to time.

When using the Software and the professional Services, the Customer must fully comply with the following Usage Restrictions and is solely responsible to implement the required mitigation steps using its best efforts to avoid any potential incorrect usage: 

5.1. Processing Details. The details of processing are: 

a) The following categories of data subjects are being processed while offering the Services:

X Customer`s employees and former employees
X Customer`s contacts (e.g. suppliers, etc.)

b) The following categories of personal data are being processed by Processor on behalf of Controller while offering the Services:

☒ Name, title, functions, gender, language, salutation
☒ Photos or recordings, such as video or phone recordings
☒ Connection data (IP address, protocols, etc.)

a) Special categories of personal data

The Services are not intended to process special categories of personal data.

b) Subject-matter of the processing

Processing activity
☒ Support and maintenance of data

Processing time
☒ Contract Period

The following Professional Services are available for and or related to the Services and shall be performed by Hilti, provided that Customer has ordered them accordingly:

6.1. Laboratory testing: Concrete Maturity Testing, to be performed by Hilti Concrete Sensors:

Hilti Concrete Sensors will provide maturity testing for one or more customer-requested concrete mix designs. The results of this maturity testing will be made accessible as a selectable Mix Design entry in the Hilti Concrete Sensors app for use by the customer.
Customer obligations:

1. For each concrete mix to be tested at Hilti Concrete Sensors Laboratory (HCSL), the following must be provided:

    a. Complete submittal and engineer approval for use in the project.
    b. List of wet and dry ingredients used in the mix by quantity (examples: pound per cubic yard, oz per 100cwt).
    c. Confirmation from the ready mix plant (RMP) of the correct chemical dosages. The intent is for HCSL to test the mix as close to what will be poured as possible.
    d. Customer is required to provide available historic break data for the mixes to be tested.
    e. If the estimated in-app strength is needed for:
        i. Beyond 18 hours after initial pouring or
        ii. Beyond 24 hours after initial pouring
    f. Expected first pour date that the customer will use each mix.

2. Hilti Concrete Sensors will provide a list of materials and quantities needed from the Customer and/or Customer’s Supplier. The list will include:

    a. Quantities of dry materials by weight (and approximate number of full 5-gallon buckets).
    b. Quantities of wet chemicals by volume.

3. The Customer is responsible for ensuring the wet and dry materials, in the quantities and condition specified,are delivered to HCSL from the Customer or Customer’s RMP.

4. After testing is complete, and for as long as Customer uses the tested mix designs with Hilti Concrete Sensors, Customer will ensure the delivered concrete is consistent with the tested mix design and the Hilti Concrete Sensors software (§ 9.5.4 of ASTM C1074-19) by using the following verification process:

    a. In addition to typical cast cylinders on site, 2 additional cylinders will be cast with included Hilti Concrete Sensors.
    b. These additional cylinders will be kept with the set - but never crushed.
    c. Customer will verify the estimated concrete strength of these instrumented cylinders match the crushed cylinders at the time of crush.

5. Customer will ensure they select the correct mix design for the concrete being poured when using Hilti Concrete Sensors.

Customer will discontinue using Hilti Concrete Sensors for strength estimation and notify Hilti immediately if the concrete mix design changes, or if the verification process in 4 does not match strength expectations in the submittal.
Hilti Concrete Sensors Laboratory responsibilities:

1. HCSL will test** the concrete mix in accordance with ASTM C1074-19. Once batched, the testing will be completed within 90 days, unless otherwise specified on the Order Form, for data collection and analysis. Testing will include:

    a. Development of a refence curve as outlined in § 8 of ASTM C1074-19.
        i. Use of historical data (1.d) will be incorporated in final reference curve.
    b. Measurement of the temperature sensitivity as outlined in § X1 of ASTM C1074-19.

2. HCSL will analyze the data and add the tested mix(es) to the Hilti Concrete Sensors app, to be selected by the Customer

3. When the instrumented cylinders are updated and the break data is provided, HCSL will generate a verification report.

When HCSL testing is complete, mixes will be included in the software database. Sensors can now estimate strength of in-place concrete. RMP must be providing the correct mix and the correct mix must be selected in the app.

**note: If the desired mix to be tested changes from 1, a new approved submittal must be provided to HCS before HCSL will begin batching. If there are significant changes, more materials may be required to be shipped to HCSL